Orders / Returns / Shipping

  • Where can I buy W1P Studios items?

    You can buy all items through our online shop here on the website. Currently you can also buy our items in store at Platte.Berlin, Memhardstraße 8, 10178 Berlin, Germany.

  • Do you offer returns?

    Yes, we offer returns. You can find all information about our return process in our shipping & return policy.

  • What is your return policy?

    All items can be returned within 14 days, given that the items are in their original condition, unwashed, including hangtags and original packaging of the item. You can find all details in our shipping & return policy.

  • Where do you ship from?

    All our orders are shipped from Berlin, Germany.

  • How long will it take for my order to arrive?

    If not communicated otherwise, all our orders are sent within 1-3 working days after your order was placed. Depending on the delivery service, it can take between 3-7 additional working days to arrive.

  • Do you ship overseas?

    We currently offer shipping only to countries of the EU.

Production / Values / Ethics

  • Where do you produce?

    All our pieces are produced in Germany.

  • Are your products sustainable?

    Our biggest mission is to be completely sustainable. This is a long and complex process, so right now, not all of our products are completely sustainable. However, we constantly aim to find better solutions for every part of our production that is not fully sustainable yet. If you want to get more information about certain products, take a look at our transparency site.

  • What do you do with your production leftovers?

    We try to avoid waste as much as possible. If there are still leftovers we try to use them for smaller products like scrunchies or the interlining of a pocket. If we have bigger leftovers, we keep them and maybe they will become part of a collection in the future.

Sizing / Collection / Product Care

  • How do I know what size to order?

    We always try to measure our pieces as detailed as possible. You can find all measurements in each product description. We always offer a recommended size, however we believe that everyone has different preferences in how an item should fit, so we always recommend it following the given measurements.

  • Do you carry plus size?

    We currently carry size XS-5XL. Some pieces are made from deadstock with a smaller amount of fabric, so we can’t offer all sizes, but we try to offer as many sizes as possible.

  • How do I wash and care for my items?

    Caring for your items and washing and drying them correctly can prolong it’s lifespan. Besides our care labels inside our clothes, we offer care and repair tips on our website.

    We value and believe in sustainability. Caring for your clothes and repairing them when torn helps them last longer and prevents clothes from being wasted.

    Hand it down to someone else instead of throwing it out.

  • You still have a question?

    Please contact us through our contact form on the website or send us an E-Mail. We are looking forward to hear from you!